1. Missed the live Ask the Expert event?
    Not to worry. Check out the archived thread of the Q&A with Ken Hutcheson, President of U.S. Lawns, and the LawnSite community on the Franchising Forum.

    Dismiss Notice

So after I paid....

Discussion in 'Landscape Architecture and Design' started by JT1304, Apr 3, 2006.

  1. JT1304

    JT1304 LawnSite Member
    Posts: 97

    this ********* of a customer calls to say " I think I got took." Asking him to explain , he says we did not take long enough to do the job right. The jobcalled for me to use my tractor w/pulveriser to tear up the yard, spread topsoil and amend it in. I used the tractor, 5guys and my 8yr old for good measure. It took us five hours. Completely raked out(by hand) seed ,fert & straw. He now wants me return and rototill the yard.WHILE HE WATCHES!! :angry: :realmad: :angry: :realmad: :gunsfirin :gunsfirin :mad:


    WHAT WOULD YOU DO? By the way check has been deposited . Went to bank and got it in certified funds.
     
  2. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Posts: 10,178

    i would never return his phone calls, and make believe he never exsisted
     
  3. PSUturf

    PSUturf LawnSite Senior Member
    Posts: 663

    If he hired you to install a seeded lawn and he never asked for it to be roto tilled nor did you say it would be then he got what he payed for. Tell him that. Roto tilling is not the way to prepare a lawn for seeding unless you need to add soil ammendments.
     
  4. thats kinda my way of thinkin.:clapping:
     
  5. olderthandirt

    olderthandirt LawnSite Platinum Member
    from here
    Posts: 4,900

    Tell him OK and you get to start over and get paid again if you already seeded it and watching cost an extra $500. That way he'll never call you again
     
  6. JT1304

    JT1304 LawnSite Member
    Posts: 97

    to explain to this guy that rototilling wasn't the way to go. I'm going over there Saturday to try and smooth things over w/customer. This is a great neighborhood to work in. I dont need this guy screwing that up. He is just SOL, cause the checks in the bank.
     
  7. wski4fun

    wski4fun LawnSite Senior Member
    Posts: 323

    The only thing that matters is that the lawn comes up. If you have to reseed bare spots next year do it. Maybe fertilize it a couple times to make sure it looks good and call it a day and be glad the check cleared. You never want to piss off a customer but you can certainly part ways on good terms. He paid you to do it your way. If he wants it done his way he can pay more. Good luck.
     
  8. sheshovel

    sheshovel LawnSite Fanatic
    Posts: 5,112

    If the rototilling did not come up and was not discussed when he told you what he wanted done..or you told him whaat you were gonna do..then it was not within the scope of the work requested...too bad so sad..he should have said something before.
     
  9. start2finish

    start2finish LawnSite Senior Member
    Posts: 497

    he probably talked to a know-it-all that told him it should have been done. He is just flexing his muscles trying to push you around. As for seeding bare spots, you've got to be crazy or overpaid to guarantee establishment. He isn't paying you to water or fert apps later this year. If you feel like you did what you were supposed to do then blow him off. As for wanting to watch you on a Saturday, this is bullshit.
     
  10. JT1304

    JT1304 LawnSite Member
    Posts: 97

    He had another guy planting some shrubs him by the road. I'm sure they spoke after I left.:hammerhead:
     

Share This Page