Solo or Small Operations

Discussion in 'Lawn Mowing' started by POWER STROKE, Jan 11, 2011.


    POWER STROKE LawnSite Senior Member
    Posts: 300

    I was wondering how all the solo guys and small operation guys word their contract/service agreements. I was just wondering if anyone could post theirs on here. I used the search button and just found big lengthy contracts or commercial contract/agreement. I was just something 1-2 page something the customer want be afraid of to sign.

    Thanks in advance for any help or input
  2. ashgrove landscaping

    ashgrove landscaping LawnSite Gold Member
    Posts: 3,463

    No contracts here man. Your word is enough where I'm from.
  3. Hook and Ladder

    Hook and Ladder LawnSite Member
    Posts: 31

    I have been in operation for three years now- everything has been word of mouth based. I have nothing large commercial scale but have never had a problem with the word of mouth. If there was a problem to arise there is laws that protect you but unless you are reeling off a huge monetary value or larger agreement I wouldn't worry.
  4. Puddle of Oil

    Puddle of Oil LawnSite Bronze Member
    Posts: 1,203

    I'm gonna start requiring agreements in April. I was stiffed last year and I refuse to let that happen again.
  5. Richard Martin

    Richard Martin LawnSite Fanatic
    Posts: 14,700

    Here's a sample. I have another contract for 12 month pay customers that is very similar to this.

    Agreement for Lawn Service

    This agreement entered into between Richard Martin and John Q Public 123 Anywhere St, Winterville, NC 28590, commencing on March 23, 2007, and continuing thereafter as long as both parties are satisfied. Each party agreeing to give either party a 15-day notice of intention to change or terminate this agreement unless otherwise stated in this agreement.

    Richard Martin will provide and John Q Public agrees to pay for the following service:

    One basic lawn care package as described below.

    Basic lawn care package includes: Mowing, weed trimming and blowing off of concrete surfaces. This service will be provided weekly for $25.00 or bi-weekly for $30.00. John Q Public has the discretion of the service interval. Richard Martin will make every attempt to perform the lawn service on the same day of the week. If weather or other circumstances beyond Richard Martin's control prevent him from performing the service on the day of or the day after the regularly scheduled service day Richard Martin reserves the right to skip the lawn service until the same day on the next week.

    This service is limited solely to the above defined service unless otherwise stated in this agreement.

    Richard Martin is not responsible for any damage of items left on turf areas and or malfunctioning sprinkler heads.

    Payment for the Basic lawn care package will be either at the time of service or on a monthly billing interval. If John Q Public chooses to pay on the monthly billing interval then the bill becomes due upon receipt. Any bill not receiving full payment within 21 days shall be considered delinquent. All services will be temporarily stopped on any delinquent account until full payment for services rendered has been received. In the event the lawn service is cancelled for non payment, John Q Public must pay the outstanding balance, PLUS a $10 fee for each week that was missed, in order to resume service. (Due to over-grown grass. In the event of default the client agrees to reimburse Richard Martin all administrative costs, collection costs, attorney fees, recording fees and/ or court costs (Any NSF Check will incur a $25 Fee). After the 2nd NSF Fee the account will be put a permanent weekly Cash/Money Order only basis for the remainder of the Agreement in question. And no renewal will be accepted.
  6. dhardin53

    dhardin53 LawnSite Senior Member
    Posts: 711

    95% of all my accounts are perfectly happy without a contract, Me as well. Its all in the salesmanship. A good salesman talks everything over with each customer till everyone is in agreement and understand how simple its going to be to use my service.

    There are the occasion here you need something in writing. A) the customer that has unusual special request and conditions. B) some large commercial accounts. In these situation after the customer has hear and agrees to my service, and to reassure that every thing we talked about is clear. I will offer to put in writing the basices of our agreement/conversation in a "conformation letter". This is just good business sense for both parties.

    The letter I send is quick response to the outline point by point that is dealing primarily of what we spoke about. No long legal sounding jargon and confusing extras not talked about in advance. The basic golden rule. Who-What-When-Where-How Much.
  7. Patriot Services

    Patriot Services LawnSite Fanatic
    Posts: 12,975

    No contract, no signatures. Just a single sheet outlining my policies. First months service fee due upon completion of first cut, 15th thereafter. This way I will never lose more than 2 weeks of service. Has worked for me for 20 years. A customer is most likely to flake on the first month. Pre-pay lawn service just won't happen here with all the scrubby scammers roaming around.
    Posted via Mobile Device
  8. 4 seasons lawn&land

    4 seasons lawn&land LawnSite Gold Member
    from NY
    Posts: 3,597

    No contracts for lawn care, too small to bother. Looks silly unless its a huge commercial or something.

    Heres mine, very simple, I use for commercial services and Im going to start using on residential landscape jobs because people get wierd on you and then its a big stress out, no more of that.

    Attached Files:

  9. Clark Griswold

    Clark Griswold LawnSite Senior Member
    Posts: 554

    A hand shake is good for me!
  10. DA Quality Lawn & YS

    DA Quality Lawn & YS LawnSite Fanatic
    Posts: 8,899

    I would not go without an agreement for resi customers at this point.
    Not so much for what I do (I know I will do consistetnly good work) BUT for what the customer is responsible for.
    Need to dictate payment terms, how to handle late pays, how to handle customer whining 'oh don't come this week, doesn't need cut', how to handle dog crap, etc.
    Then when customers balk, you just refer them to your agreement, and they have nothing else to say.

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