It seems like being in the service industry that customers do not relate time to costs. We must change this, each one of us. This is what I look at. If I go to Wendy's for a double cheeseburger they only put one piece of cheese on it, so I must order extra cheese to get it like I want and it costs me $.30 for that extra. Well I do not complain, I just except it how it is. They used extra cheese and there is a cost involved. But I get my double cheeseburgers with ketchup only. How come I do not get a discount for not using lettuce, mustard, pickle, or onion? Why don't they just call it even? Now I needed to go have my two new tires aired up after I replaced them (my nozzle broke) so I go down to the corner tire store and they pump some air into them. NO CHARGE! Now if we cut down a hanging branch we are expected to be like the tire shop. To be quite honest I did not expected to be charged by the tire shop. If they would of charged me for 4 minutes to put air in I would of been pissed and thought ill of them. Is it the same with us?