Some mechanics these days

Discussion in 'Lawn Mowing' started by williams lcm, Jul 2, 2014.

  1. BIG NICKY

    BIG NICKY LawnSite Member
    Posts: 62

    well an oil change at most dealers and regular shops pays the mechanic 2 tenths of an hour(12 minuets). and then if you get the rotate they add 1/10 so another 6 minuets. and they are also trying to look over your car for any possible up sells and safety issues that may need to be addressed. also when the engine is designed they don't always think where the oil is going to drip...like the Chevy traverse the oil filter is on the front side of the engine and drips into the cradle for the motor and you end up spending 10 minuets just trying to clean that up so the customer doesn't complain of drips on their driveway or garage floor. and not to mention when people are o their way home from work and have sat in traffic for over an hour and the oil is now boiling hot as well as the drain plug and oil filter or you burn the crap out of your arm on the exhaust trying to contort around it for the oil filter lol. and on another note most of the oil change people are just kids trying to get into the field and that's what your getting is a minimum wage job by some flipper kid that wasn't raised with the same values a lot of us grew up with or have a really crappy work ethic

    sorry for the rant :usflag:
     
  2. TuffTurfLawnCare

    TuffTurfLawnCare LawnSite Senior Member
    Posts: 670

    At the oil fill, alot of times the oil gun has to be pointed 23.5° left of centerline, 14.2° vertical of the horizontal plane and the oil must be delivered at precisely 8oz per minute at 4.6 psi. If its not, it will splash everywhere. ;-) that being said, they should have cleaned it with some brake clean. Lol.
     
  3. BIG NICKY

    BIG NICKY LawnSite Member
    Posts: 62

    so true i hated that crap lmao
     
  4. larryinalabama

    larryinalabama LawnSite Fanatic
    Posts: 16,274

    I do all my own stuff, so if oil is on top of the engine its ok.
     
  5. weeze

    weeze LawnSite Fanatic
    Posts: 7,819

    i took my own oil. 6 qts worth. so all they had to do was add .1 qt of oil. they can't do that without spilling it on the engine? :laugh:
     
  6. TuffTurfLawnCare

    TuffTurfLawnCare LawnSite Senior Member
    Posts: 670

    Oh... and always go by the book on oil capacity, not the reading on the stick. I have seen many TSB's from many manufacturers stating this. If the FSM wants 5.5qts, put 5.5 in it. IIRC toyota was good for this. (I managed a quick lube for a few years and saw alot of this).
     
  7. TPendagast

    TPendagast LawnSite Fanatic
    Male
    Posts: 7,525

    its not the service writer scheduling the work.

    Its the customer, forcing he service writer to make promises."I have to have this now, I was promised this, You said that"

    ALL customers are like this.

    ALL of them think because they could potentially pay a bill, maybe possibly someday, that they should be your most valued priority customer.

    anyone who answers the phone is inundated with demands, and it;s stressful.

    so the proverbial Sh*t runs down hill…


    I was going to start a thread about this actually, all the wild wacky customers lately, well in the last 5 years or so, all seem to be getting worse.

    I blame smart phones and the internet.
    People are just used to getting things instantly and not waiting in any sort of line.
    they think because they got you on the phone, that they are somehow "next"
     
  8. TPendagast

    TPendagast LawnSite Fanatic
    Male
    Posts: 7,525

    LoF (lube oil filter) does not make a shop money.
    It's the chance to find something else, the upsell, the air filter, the windshield wipers, the head/signal light.

    Or better yet, ball joints and breaks or tires.

    The only way Oil change joints make money is because they have one tech run 2-3 of them simultaneously.
     
  9. whiffyspark

    whiffyspark LawnSite Fanatic
    Posts: 6,088

    Yep they loose money just in paying me to perform one. Instant oil change places are even doing upsells now
    Posted via Mobile Device
     
  10. whiffyspark

    whiffyspark LawnSite Fanatic
    Posts: 6,088

    That's a good way to get your ass chewed out by the customer.

    Always go by the dipstick
    Posted via Mobile Device
     

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