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Some pics of a new job...

Discussion in 'Hardscaping' started by mrusk, Apr 4, 2014.

  1. DVS Hardscaper

    DVS Hardscaper LawnSite Fanatic
    Posts: 6,403

    The worst internet comment I've ever read is the one above saying "is the customer happy".

    Ya know.....most customers are happy even when the work is terrible. They don't always know any better to not be happy.

    In business, you do not do something and wait until you get a complaint. That's not how it works. A good business owner will take steps to make sure they don't give the customer an opportunity to complain.

    Is the customer Happy? They usually are.

    Is the contractor providing a legit opportunity to complain? Yes he is. Never leave that door open.
     
  2. amscapes03

    amscapes03 LawnSite Senior Member
    Posts: 398

    Good Lord!!! The pics are great! The wall looks Awesome!!!! Fieldstone walls that high are a PITA. Job site is messy, but the place isn't occupied. Cut the guy some slack. The scope of this job is huge, and IMHO looks good currently, and will without a doubt look the balls at completion. Keep posting pics Rusk, nice work!
     
  3. mrusk

    mrusk LawnSite Gold Member
    Posts: 3,260

    We cleaned up the jobsite on Saturday and here is a picture to show a clean driveway. Yes the job got messier then it should of. It being a new construction house with no occupant is no excuse. Client never commented on the mess, but they did comment on how much better the work looked with the area clean!

    IMG_0415.jpg
     
  4. zedosix

    zedosix LawnSite Silver Member
    Posts: 2,628

    Nice product Matt, what goes on the landing, walkway etc. I'm assuming natural stone.
     
  5. P.Services

    P.Services LawnSite Fanatic
    Posts: 6,325

    Dang rusk, your work looks nice and I know you like seeing it nice and clean also. What's cookin these days on your trucks? We talked about single axles not being enough for this work. Are you subbing any and all trucking or doing it yourself ?


    I think a bluestone cap would have been nice, that limestone looks a little out of place but I think after a few years it would soften up.
    Posted via Mobile Device
     
  6. mrusk

    mrusk LawnSite Gold Member
    Posts: 3,260

    Zeo- between the steps is irregular blue stone.

    Pic- I would of liked bluestone caps also, but the client wanted something to tie the wall to the house. And the house has a lot of limestone details and accents.

    We couldn't use the house stone on the landscape walls. The house is a full size veneer stone. It comes rough. When I say rough it has to be cut on 4 sides and the face has to be textured. We are using it for the patio walls and I am not looking forward to it.

    I hire out 90% of the trucking. I can call and get as many tandems as I want for $90 a hour. Or the quarry hauls the stone if its only a load or 2. I really don't want to buy a tandem. I even sold my 33k gvw truck since its cheaper to hire. I just have my under cdl international but only pick up a yard or 2 of sand with it and use it for stuff like that.
     
  7. 4 seasons lawn&land

    4 seasons lawn&land LawnSite Gold Member
    from NY
    Posts: 3,587

    Is that all dry laid?
     
  8. DVS Hardscaper

    DVS Hardscaper LawnSite Fanatic
    Posts: 6,403

    work looks nice.

    work site looks much much better.

    Funny how people have a way with words - "client said the work looked better with the area cleaned up". That was their polite way of saying "we took notice of the mess". I'm always listening to how my clients word things and interpreting what they're saying.
     
  9. xtreem3d

    xtreem3d LawnSite Senior Member
    Posts: 801

    what truck do you haul that excavator with ? ( it looks good size in pic)
     

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