1. Missed the live Ask the Expert event?
    Not to worry. Check out the archived thread of the Q&A with Ken Hutcheson, President of U.S. Lawns, and the LawnSite community in the Franchising forum .

    Dismiss Notice

Something that has worked well for me

Discussion in 'Starting a Lawn Care Business' started by procut, Mar 29, 2006.

  1. procut

    procut LawnSite Bronze Member
    Posts: 1,853

    This could apply to new start-up guys or people who have been in business many years. I know many of you already use e-mail to communicate with customers, but I just started this season, and it has worked out VERY well. It is so much easier than a phone call and quick too. It works for everything from sending plant pictures to estimates. It has been so useful this season I am wondering how I got along with out it. Just thougth I'd offer up the suggestion.:waving:
  2. sheshovel

    sheshovel LawnSite Fanatic
    Posts: 5,112

    Yea I have been doing it awhile now..it works real good if your landscaping a second home and they can see your progress as you go along..with them living far away it puts their mind at ease and you can discuss the project as it evolves.I also sent my estimates and invoices to them this way.And keep a copy in a folder on my CP of what I have sent them.
    Works for all kinds of customer communication stuff..in fact my e-mail addy is on my business card.
    Ans I get e-mails for potential work from it.
  3. LawnScenes

    LawnScenes LawnSite Member
    Posts: 177

    I use email also. It's not as personal as face to face contact or a phone call. But it saves a lot of time. I use a yahoo account and can check it when I'm away from the desk on my laptop.
  4. Full throttle lawn care

    Full throttle lawn care LawnSite Member
    Posts: 151

    Great idea!
  5. rfed32

    rfed32 LawnSite Senior Member
    from Hatboro
    Posts: 680

    i try to use email but doesnt work out to well with landscapin...now i also coach 13year old bball and to talk to parents to let them know about practice games and all that stuff it works amazing....lol

Share This Page