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Spam-happy customer...

Discussion in 'Lawn Mowing' started by topsites, Jul 12, 2008.

  1. topsites

    topsites LawnSite Fanatic
    Posts: 21,653

    Son of a gun if it ain't one thing it's another...

    I am not kidding, I did this one time job for somebody and now I'm on their dang list of folks whom they evidently send all their chain letter crap to. And it might not be so bad but this is totally compromising my email address.

    I so want to call this person or reply to tell them to Remove Me!
    On the other hand it's easier (and likely safer) to just add them to the spam filters, but then I might never see any more work from that way which I'm kind of debating...

    I suppose I could reply nicely and say "It would be kindly appreciated if only strictly business correspondence were addressed this way, this is an important part of my business and I appreciate your understanding in this matter."
    But whether it will do any good...
    Might make things worse :pp

    So, but...
    Has anyone ever had this happen and how did you deal with it?
  2. lawnwizards

    lawnwizards LawnSite Silver Member
    Posts: 2,434

    i get enough spam as it is. i dont want anymore coming from my customers. how did they get your address or is that how you invoice?
  3. phlandscaping

    phlandscaping LawnSite Member
    Posts: 92

    I think I would just ask them to kindly take me off of the list... I would get to irritated with my blackberry going off all the time from junk...
  4. topsites

    topsites LawnSite Fanatic
    Posts: 21,653

    Well no the customer filled out an online form on my Web site for an estimate one, but I also ended up emailing about something... There are not many customers like this but I get a few and normally it all goes well.

    And I really shouldn't have gotten mad, in and of itself it isn't such a big deal really... But that was like the third or fourth time this one had crossed the line and again in no real big way but still, it's like enough is enough. All over one little job, they think they own me now or what...

    Just that kind of customer, they cross the line and I see it and I kind of make a little comment to the effect but don't make a big deal of it, right? And then they just keep crossing the line some kind of way and it's like until I shove my foot up their proverbial butt they just don't get the hint I guess...

    Then when I finally go off on them they look all surprised, or they act astonished or what have you...
    Like, what did I do...?
    Others stand there huffing and puffing as if it just knocked the wind out of them :p

    I don't know I don't get these kind of folks, they just don't know when to stop.

    I basically told the customer to take me off their chain letter list, and that I found this highly disrespectful.

    I'll wait for the inevitable reply...
    After that I'll probably just block it, ends the bs.
  5. Rons Rightway Lawncare

    Rons Rightway Lawncare LawnSite Bronze Member
    Posts: 1,163

    Send them something really rank.... Like a video off Rotten.com or some porn links, that might stop them from emailing you stuff
  6. whoopassonthebluegrass

    whoopassonthebluegrass LawnSite Platinum Member
    Posts: 4,214

    I'd be polite, but firm. Folks who auto forward are idiots! I HATE that. I have family members I want to clobber who do this. I consider it EXTREMELY inconsiderate of other people's feelings/time.

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