Spindle Troubles

Discussion in 'Hustler Turf Equip (Archived)' started by Synergy Ground, Jul 15, 2008.

  1. Synergy Ground

    Synergy Ground LawnSite Member
    from Zone 8
    Posts: 94

    P.J.

    My Super Z 60" has about 190 Hours as of today. I have (2), yes (2) spindles that have gone out. I contacted my dealer and they told me to bring it in. I asked about time of service and was told it would be fixed within 5-10 working days. I can't be without that mower for 5 days. Am I able to take my Hustler to any authorized dealer of my choice? If so, do all dealers have to replace the spindles, or can they pick and choose who they'll service since I did not purchase from them?? Also, Is this a common problem for Hustler?? (2) Spindles in less than 200 Hours seems odd. I purchased new and am mowing Centipede & Light St. Augustine Grasses. Nothing heavy or harsh that should cause such a problem IMO. Yes, They get greased at regular intervals.

    Thanks Much,

    TD
     
  2. mowerconsultant

    mowerconsultant LawnSite Fanatic
    Male, from Syracuse, NY
    Posts: 9,761

    Hmmm.... weird...
    You can work with any dealer of your choice for warranty, but I would talk to them and let them know your expectations, many dealers will put their own customers ahead of a customers that bought elsewhere.
    That being said, I would talk to your dealer before going somewhere else and let them know your feelings on a 5 to 10 day wait, maybe they quoted you that time thinking your a residential customer?
    E-mail me your details, I will be in your area seeing dealers next week and I would like to look into this a bit further.

    Pj
     
  3. timmac

    timmac LawnSite Senior Member
    Posts: 479

    aren't they only supposed to be lubed once a year?
     
  4. mowerconsultant

    mowerconsultant LawnSite Fanatic
    Male, from Syracuse, NY
    Posts: 9,761

    Once a year or every 500 hours, whichever comes first.

    Pj
     
  5. BAKERS

    BAKERS LawnSite Member
    Posts: 60

    The ligit failures we see in our dealership are from overgreasing........
     
  6. Bingopin

    Bingopin LawnSite Member
    Posts: 3

    How does overgreasing the spindles cause them to fail?
     
  7. mowerconsultant

    mowerconsultant LawnSite Fanatic
    Male, from Syracuse, NY
    Posts: 9,761

    If you grease them to much it will push out the seals in the bearings, causing them to lose the grease and run dry and fail.

    Pj
     
  8. user5953

    user5953 LawnSite Member
    Posts: 51

    what typically happens when a spindle fails? How will I know when or if it happens?
     
  9. mowerconsultant

    mowerconsultant LawnSite Fanatic
    Male, from Syracuse, NY
    Posts: 9,761

    Excessive noise from the spindle and or vibration, or possibly it could freeze up.

    Pj
     

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