Hey Dunn! I have been watching this thread since you brought up the topic of dealers/repair shops. I have done all my purchases with Scott's, Affton, and Lawn Care Equipment in Brentwood. Scott's is great and stands behind the equipment they sell, but they like to sell Ferris, and I bought a Ferris WB, Great service from Scott's but I hate the Ferris WB, ( but have heard good things about the Ferris Z.) Lawn care Equipment Co. in Brentwood sucks for repair service. Affton lawn equipment provides good timely repair service. I have not had any experience with MIlbradt, and I hope others will let us know about their experiences. Good repair service seems hard to find.