I've finally got a PITA after going about 13 years without one. She called me last year, around mid-September because she had fired her current contractor and needed someone to mow. I met with her and we agreed on a price. I mowed last fall, did a cleanup, fertilizing, spring cleanup this spring, fertilized twice, sprayed all the weeds, did the mowing, yada yada yada. I triple cut her lawn yesterday, it's that time of year where the KY bluegrass shoots up like mad for 2 weeks. I had a voicemail last night at 6:30 saying her yard looked like crap, that there was dead grass all over the lawn, there was grass all over the driveway, the grass was cut so short that she's going to get weeds everywhere, that she pays too much for service like this.... blah blah blah. I just drove past her house, yes I'm going to work at 6 am on Saturday on Memorial Day weekend. Anyways, I saw 2 very small clumps of grass in her front yard, what would be if someone threw about 10 quarters in her yard, that would be the amount and size of the pieces of grass. There was nothing on the driveway that I could see. I did this property myself because I knew she was going to be a PITA and wanted to make sure everything was good to go when I left. I also work for the city, doing their mowing, and they've informed me that this gal complains about everything her neighbors do, to the city. I guess some people just have to live to complain. I'm calling her up at 9 am and telling her she can spend all weekend trying to track someone else down to mow her grass. I thought about starting up the blower this morning when I drove by, but that wouldn't have been fair to the other neighbors.