Strange billing?

Discussion in 'Starting a Lawn Care Business' started by sancho_man_orlando, Aug 29, 2007.

  1. sancho_man_orlando

    sancho_man_orlando LawnSite Member
    Posts: 216

    I have a customer ( 4 1/2 duplexes in same development) who on Aug 8th switched from bi monthly $65 to an annual customer rate of $100 (40 cuts per yer @ $30 per cut = 1,200 / 12).

    I gave her the invoice for $190 and she said she'd send it out.

    Today I get to the property handle the yard and I notice there is an envelope stuck to the window. It's a check for $150 and asking that I trim the hedges.

    This customer was supposed to have paid me by the 15th, for August and I was delivering invoices today and had a reprint of August and Septembers invoice.

    I knocked on the door but no one was there. So I wrapped up and left the invoice showing her $200 and subtract the $150 showing she still owed $50on that and $200 on the other.

    I don't even have this lady's phone number in my records.

    Doh!
     
  2. bohiaa

    bohiaa LawnSite Fanatic
    Posts: 5,220

    I'm confussed....

    looks like what your saying is she owes you $ 50.00

    just bill her, also, you may want to inform your customers that if payment is NOT made by mm/dd/yyyy there will be an interest fee of % added to the bill.
     
  3. lawnman_scott

    lawnman_scott LawnSite Fanatic
    Posts: 7,547

    How can you not have a phone #?
     
  4. Dunn's

    Dunn's LawnSite Bronze Member
    Posts: 1,534

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