LOL. This is a funny one. At least it was to me.... I just left one of our customers house. She is an elderly lady, I'd guess her age to be approx. 75 years old. I was the highest bid she got out of 4 bids but she liked our literature, presentation, system upgrades, warranty, and references better than the others she got. So she hired us despite us being a little more expensive, which is pretty typical for most of the work we do. Anyway, we're now into our 2nd day of her new irrigation system installation. 10 zones plus backflow. Here, the 2' deep double-check valves that are standard procedure in these parts take a good half day just for that part of the job. It's about a 4-5 day job for us. Pretty good sized property, lots of hand trenching, etc. I wrote it in bold on the 2nd page of our contract when we'd begin, how long it would take, etc. So I stopped by to check on the job this afternoon at 5:00. More to make her happy than anything. My guys have done this stuff hundreds of times before. They don't need any supervision. I look everything over and explain to her what stage we are in and what to expect tomorrow. Then she says to me, "Well, it sure seems to be taking a long time." I accidentally laughed in front of her and replied, "Um...well....yah. It's not something that goes in real quickly." She says, "I guess I didn't understand that. I was under the impression it would be done in 2 days or so." I said, "Well, I am not sure where you got that impression. I had said before it would take about 4 and a half days and that's pretty much accurate based on where we are at right now. I expect it to take the full 4 and a half days. I wrote 4-5 days on your contract and went over that when we signed the contract together." She accepted that but still looked a little puzzled. I am sure it's just the old age. But if you guys saw this property you'd laugh too. 2 days??? No way in heck that would happen. LOL!