After reading up on fertilizers on this forum, I had almost begun to think every private lawncare professional in the country didn't think much of TruGreen/Chemlawn, but that doesn't appear to be the case. I made several failed attempts to hire a company to fix the grading mistakes the city made when they installed my sidewalk, but I finally seem to have come across someone who will give me a straight answer (and do so in perfect English). I preferred to stick to organic fertilizers, but realize the lawn has gotten so bad under the "care" of the previous "professional," that chemical fertilizers would probably be needed to get the lawn under control. Still, I didn't want to have to mow my grass every three days. The guy I hired says he can not only fix the washed-out ruts in my lawn, but he will guarantee his work (unlike the last guy). When I asked about fertilizing, he told me I was better off hiring Chemlawn, as they could get the lawn turned around much quicker than he could.