I have a customer that I started mowing for last year and she now wants her lawn fertilized for this season. She did not realize that I was offering this service this year until I sent out my spring letters letting everyone know. Since she was unaware that I was offering this service she had called TGCL to get a quote. My price was $48 per app, 5 apps per year. TGCL came in at $39 per app for 5. After she found that I now offered this service she wanted to go with me because she had been very happy with my work in the past. I just spoke with her the other day about spring cleanup and she said that the TGCL rep has been calling her like every day pushing like a used car salesman. She said they started being very unprofessioanl and rude when she said that she had found someone else. She told me that every time they called their price went down. She said that they were willing to go all the way down to $25 per application I just could not believe this. She's never been the type to bargain with me in the past so I don't think that she would say this to get me to come down. We've already agreed on $48. So come to find out TGCL can almost beat my prices by 1/2. No wonder I'm having trouble closing on my bids... Oh and I forgot to mention. I've went on like 5 estimates this season where the people have been very unhappy with TGCL yet most of homeowners are to stupid to switch over when they see that I cost more. People are CHEAP & DUMB! Needless to say, I'm getting very annoyed at this point.