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Thank you, thank you, thank you...

Discussion in 'Organic Lawn Care' started by DeepGreenLawn, Jun 9, 2008.

  1. DeepGreenLawn

    DeepGreenLawn LawnSite Silver Member
    Posts: 2,372

    :clapping::clapping::clapping::clapping::clapping: standing ovation :clapping::clapping::clapping::clapping::clapping:

    I picked up a new customer today. When we got done talking he said that it all sounded great and could have cared less what price I gave him. In fact, he was sold before I ever arrived. He said at the end that everyone he talked to about me VERY HIGHLY, with emphasis, recommended my services.

    I love my job.

    And my customers.
  2. ICT Bill

    ICT Bill LawnSite Platinum Member
    Posts: 4,115


    Do the new customer dance

  3. DeepGreenLawn

    DeepGreenLawn LawnSite Silver Member
    Posts: 2,372

    :cool2::cool2: yeah baby! :cool2::cool2:
  4. hobbsd

    hobbsd LawnSite Senior Member
    from west wi
    Posts: 448

    I get 10-30 new customers a week..... Can't say I'm particularly fond of hardly any of them....
  5. DeepGreenLawn

    DeepGreenLawn LawnSite Silver Member
    Posts: 2,372

    LOL, well to be honest if you want to keep them and keep them for life you should try and build a little bit of a relationship with them. Just chatting for a few minutes with those that are willing to talk makes ALL the difference in the world. Otherwise your just another company just like all the rest. I spoke with a potential customer today over the phone for a good 10-15 minutes. Part chit chating building a relationship, and part making sure that any and all questions were answered. She is sold and I don't see her going anywhere anytime soon.

    I personally really enjoy talking with my customers. It makes my job more than a job. Kind of keeps it interesting.
  6. Gardens55

    Gardens55 LawnSite Member
    Posts: 98

    wow, thats great!
  7. treegal1

    treegal1 LawnSite Gold Member
    Posts: 3,911

    3600 cell phone minutes????? its unlimited, but wow, it a miracle i do any work..

    people a cool, if you like them..........
  8. DeepGreenLawn

    DeepGreenLawn LawnSite Silver Member
    Posts: 2,372

    I heard that, I just picked up a customer, took me about 15 min to do the estimate and an hour and a half to get her to stop talking long enough for me to make my escape. I love talking to my customers, but I still have a business to run too.

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