Thanks to MTD PRO

Discussion in 'Lawn Mowing' started by dylan, Sep 21, 2000.

  1. dylan

    dylan Member
    from Ontario
    Posts: 273

    Many thanks to MTD PRO Canada. The people there replaced the mower I had been using for just over a year because it had fallen apart. Once they understood the gravity of the situation (no mower) they were very helpful in getting a new mower out to me right away. You can't get much better help from a company than that.
    Thanks again.
    Dylan
     
  2. BUSHMASTER

    BUSHMASTER LawnSite Senior Member
    Posts: 519

    Enjoy the fact that finally customer service handled thing like there supposed to maybe their not that busy.
    congrat's
     
  3. Richard Martin

    Richard Martin LawnSite Fanatic
    Posts: 14,700

    Dylan wrote:

    {The people there replaced the mower I had been using for just over a year because it had fallen apart. {Stuff snipped} You can't get much better help from a company than that.}

    How about them making a mower that doesn't fall apart after a year of use?
     
  4. Lazer

    Lazer LawnSite Bronze Member
    Posts: 1,446

    Well I'm glad the now understand gravity.

    Once their engineers understand a few more scientific principles, they'll be all set.
     
  5. bob

    bob LawnSite Platinum Member
    from DE
    Posts: 4,254

    Now that you have a brand new MTD mower, sell it !!!
     
  6. CandJ

    CandJ LawnSite Member
    Posts: 59

    Another reason to stay away from MTD - they have enough trouble making residential equipment that won't fall apart....let alone commercial.
     
  7. Turf Kutter

    Turf Kutter LawnSite Member
    Posts: 125

    Dylan did them a favor for calling them instead selling it for scrap they worked out both ways 1.Dylan got a brand new mower and then 2.They can look at the mistakes and fix their mowers from there and they can improve them and they will hold up better and make more money of a better mower.:)
     

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