Happened to me last week. Have a client that replaced railroad tie walls in the back yard. Approximately 1000 sq. ft of Keystone walls. I did not do this part. I have no idea what a project like that would cost. I maintain the grass on a yearly basis and have for 30+ years. The wall guy drove theskidsteer around the house which he had to but did quite a bit of damage to the lawn. The back yard was toasted. He was supposed to leave the ground prepared to seed. There was no talk of additional cost but was understood that it would be more than the yearly fee already paid. The yard is closed in and tight. Mostly hand work to repair the damage and put the seed in. I used a tractor to haul dirt around the house to fill the areas that were left too low ( a full load of dirt). The area was about 8000 sq. ft. Used about 60 pounds of seed and it took 3.5 hours for the 3 of us to do the repair which consisted of all hand raking and moving sprinkler heads. I discounted the work and really did a break even bill. The reason for this is that at least I knew what kind of seed I put in and that it would match the rest of the yard. I dropped off the bill a few days later and she came unglued. How in the world could I justify a charge like that. The other guy said he would do it for $100.00. There is just no way she could see paying a bill of this magnitude! Are you ready, it was for $250.00. I just stood there and let her go, and go and go. When she finally settled down I told the that we had 10.5 man hours in and the amount of material. She still was adamant that I was gouging her and for this price it had better look really good. At this point I just turned my back, started toward my truck and asked if she had been to a lawyer lately and left. Her husband is a lawyer, one of the most prominent ones in town. I recently had him do a little will work for me. His rate was $250/hr. She had the gall to say that there was no comparison. Will wonders never cease. Hope everyone has a good winter!! I know I am ready!!