last year we picked up this client, a doctor. he's a cardiac surgeon. we thought he was a good client, paid on time, fit nicely in one of our routes, not a complainer. he called me up recently and asked me to work up an estimate for our complete package of services. I sent him out an itemized proposal that came to about $7500 on the year. not great, but not too shabby, we would make decent money on the contract. anyway, he called today. he said his son would be coming every other week to mow the lawn, and could we just mow it on the weeks he doesn't he also said he would like us to put down the mulch w/out any bed prep. and is there some way to reduce the cost of weeding his beds every month. i am working on the 'unfortunately, we will not be able to provide you with service under those terms' letter.