Well, I've been giving landscaping bids now 3-5 per day, 6 days per week, for many years now. In my experience, when I am giving a bid there are the "right" kinds of questions and the "wrong" kinds of questions I get from customers. The right questions are questions indicating they are interested in doing business....interested in your company. The wrong questions are indicators they are pikers. That is, they are just looking for someone who is cheap. They don't care about anything other than price. They don't care about you, quality, loyalty, service, warranty, etc. They are only concerned about what you can do for them right now and for how cheap. So I wanted to open up the discussion. Feel free to add your own. Here are some of the ones I've obvserved; The Right Questions: "So if we were want to hire you, when could you start?" "So you guys are licensed, bonded and insured, right?" "What are your payment terms?" "Great. So do you do other landscaping work too? We are also looking at getting an irrigation system and maybe a concrete patio. Do you do that kind of work?" "Do we have to be home when you are here doing the work?" "So how long would the job take from start to finish?" All these questions indicate that they are already thinking of hiring you. They are just trying to work out the logistics in their head. You have a fish on! Pay attention. The Wrong Questions: "Hmmmm.... How do you arrive at this figure for labor? What's your hourly rate? " "That much for just a 50' retaining wall???" "Wow. Hmmmm... Do you take credit cards?" "How do you compare in price to the others in this area?" "Is that your best price?" "Could you do it for $XXXX.xx ?" (Instead of the price you quoted) "What if we did most of the work ourselves?" These are all indications they can't afford you or just have no concept of how much a professional landscape contractor charges. I am sure there are dozens more I could come up with. I just thought of these off the top of my head. But the point is, I can usually tell whether I have a good chance of landing a job or not just from the questions they ask. And if they don't ask any questions at all and just say, "Thanks. We'll get back to you." that's never a good sign either.