Put out a renewal letter last week for a HOA. Supposedly, they all said they were happy and that we could do business again this year. Submitted my agreement with only a $5 increase and call the contacts. I say "You get my renewal letter, you think we can do business again?" . He said, "don't know, were voting on it in a few weeks". I said "you collecting bids?". Yep... Well, either there a bunch of liers or they're cheap. I think they're playing the companies to get the rate down. Anyways, they went through 5 companies last year, and I was the only one they liked and stayed with. If they call back too late, I'm going to have to raise the rate because of my schedule filling up. Oh well, If I lose them, I think I picked up another apt. complex. They paid late anyways and I had to almost enforce legal action after they were almost 3 months behind. Hope they didn't think I was the bad guy.