So I am missing another days work of doing leaf clean ups. This is really putting me behind schedule. In a nutshell, I dropped off my truck at the dealership yesterday at about 2pm to get the oil change and replace the fuel line (it had a hole in it). I was told that the fuel line would only take about an hour. So at about 4pm after waiting in the waiting room I asked about the progress. Well, they were still taking off the old fuel line, they were having problems getting it off. So I said fine, someone take me home, and then I will pick up later. So the guy dropped me off at my house and I figured that it would be done around 5:30 to 6pm. WRONG!!! I get a phone call at about 5pm, well, we have to take the transmission off. WHAT!!! They said that they are going to keep it over night and work on it in the morning. So they start work on vehicles usually around 7:30 to 8am in the morning. I decided to get some beauty sleep and just sleep in. Finally at about 11:30am I call them to check up on the progress because I am trying to figure out the schedule for the rest of the day. Well, they took me that they are still putting it back together and it won't probably be done until 3 to 4pm. There goes my day. But listen to this...I was quoted that this job was only going to take an hour. So they are going to be eating this cost big. I went and asked shop manager over the phone last night what the cost was going to be, and he said since they quoted an hour, that they are only going to charge for 3 hours of labor even though its going to take 10+hrs.