A factory called me and wanted a estimate well i gave them one. Told them if it was accepted in thirty days i would roll the lawn for free. Well they call me on the thirtieth day and say its a go and i roll the lawn three days later. Four days after i roll it the guy that did it last year shows up and mows and then goes in side. Talks to them and they tell him that i am doing it well i guess he begs pretty good cause they called me and told me that even though he had screwed up in the past they would give him another chance. I said OK well i will bring you the bill for the lawn rolling and if you guys need anything let me know. Just off the phone make the bill out take it to them they apologize for the problem. To me thats bad business and make me mad to think about it. Lesson i will be getting contracts for all my commercial property's. Has any one ever had something like this happen to them if so what did you do.