Tips from the field

Discussion in 'Irrigation' started by DanaMac, Jul 14, 2009.

  1. Stuttering Stan

    Stuttering Stan LawnSite Bronze Member
    Posts: 1,503

    Don't bargain with the customer on price. I allowed myself to be talked down on my set prices. Establish your price and stick with it. Even if you piss off 1 customer, there are 10 more to replace that 1.
     
  2. DanaMac

    DanaMac LawnSite Fanatic
    Posts: 13,156

    I do this as well. I step back a bit or down a stair. I am not a touchy feely type person, and don't like others in my face.
     
  3. Tom Tom

    Tom Tom LawnSite Bronze Member
    Posts: 1,276

    Funny, for some reason, I've always done that.
     
  4. bicmudpuppy

    bicmudpuppy LawnSite Silver Member
    Posts: 2,781

    I like seeing this one too. I'm a big guy, and I find taking that step or two back or down a step makes the person opening the door much more willing to actually open the door and talk.
     
  5. Waterit

    Waterit LawnSite Silver Member
    Posts: 2,879

    Take off the sunglasses, too.
     
  6. Wet_Boots

    Wet_Boots LawnSite Fanatic
    Posts: 46,494

    Leave the baseball bat in the truck :)
     
  7. M L Thomas

    M L Thomas LawnSite Member
    from SW Ohio
    Posts: 189

    But ALWAYS keep that KelTec .380 in yer pocket:usflag:
     
  8. M L Thomas

    M L Thomas LawnSite Member
    from SW Ohio
    Posts: 189

    Always draw an as-built of an install or addition. Even if you are of the opinion you don't need to give one to the customer. On your copy for the file note shallow utilities, drain lines, etc. it can pay off down the road when you go back to remodel or add to the original install.
     
  9. Mike Leary

    Mike Leary LawnSite Fanatic
    Posts: 21,619

    Good point; amazing how fast one forgets locations.
     
  10. Waterit

    Waterit LawnSite Silver Member
    Posts: 2,879

    That's what 521's are for. Oops, just noticed whose post I was replying to...
     

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