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Toro/Exmark 30" stand-on aerator

Discussion in 'Turf Renovation' started by americanlawn, Sep 25, 2013.

  1. americanlawn

    americanlawn LawnSite Fanatic
    from midwest
    Posts: 5,859

    Kinda wondering what's going on............We recently purchased an Exmark 30" stand-on aerator from "XYZ" Power Equipment. This aerator was manufactured in late June, 2013, so it's the latest model. I contacted the dealer as well as Exmark because I had never received anything in writing regarding their "one year warranty papers" to fill out like the instructions say to do. Their instructions also said to send one of 2 "keys" in with the warranty paperwork. Welp > we still have both "keys". Nuther thing -- the "warrantee company" is a "subcontractor".

    Anything here sound "fishy" to you?? :usflag::canadaflag:
  2. americanlawn

    americanlawn LawnSite Fanatic
    from midwest
    Posts: 5,859

  3. foreplease

    foreplease LawnSite Bronze Member
    Posts: 1,939

    Sounds like a dream setup for easy repossessions. However, I am sure you paid for it when you took possession...so I'm with you: sounds fishy. It will be interesting to see what you find out.
  4. Exmark PR

    Exmark PR Sponsor
    Posts: 238

    In most cases the dealer files the warranty registration on the customer’s behalf. You can confirm your registration by calling Customer Service at 800-667-5296. For your reference, here is a link to the warranty statement for the Aerator. http://exmark.com/pdfs/4500-426.pdf
  5. Mark Oomkes

    Mark Oomkes LawnSite Fanatic
    Posts: 12,353

    Just keep the spare in your fanny pack.

    And stay out of "questionable" hoods.

    And who cares, I don't think I've ever filed stuff for warranty, that's what the dealer is for.

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