Just curious how many of you use a trencher or a pipe puller/mini-sneaker/vibratory plow when installing systems? I usually pull the pipe but do use a trencher occasionally. Pulled one system yesterday and cut the phone line. But they are not charging me because the locates were way off. Even the Qwest repairperson couldn't find where we cut it. Had to run a new line. First phone line - ever. I've cut tv cable but never phone.