Two seasons ago i had this old lady call for service,i gave her her Free estimate.She told me how the other guy was charging 25. He didn't weed wack or edge. Just a cut. I really didn't want to do it but for some reason i took her on at 30 a cut with out weedwacking or edging.Every time i drove off it would look terrible! finally one day 8 weeks into the season she comes out and asked if i would weedwack and edge? I told her yes or 30 more bucks. She comes back with, can i please do it for free. I say nope.She starts to cry<but the other guy would do it for free every couple of mouths.I just smiled and kept working.Season ended and i dropped her cause it went on and on! The next season there was another guy there ,just cutting.He lasted a couple of weeks.Then the next guy,did the same thing,.... one day i saw him at the coffee shop and asked about the old lady. He wasn't happy eather cause he was doing the job for 20 and weedwacking and edging.He told me she crys everytime he comes over> is this a trick of the trade!!!