unhappy customer

Discussion in 'eXmark' started by kamiakaze, May 13, 2008.

  1. kamiakaze

    kamiakaze LawnSite Member
    Posts: 15

    I bought a demo 2006 lazer hp last year with a hundred hours on it , this year i have only put about 30 hours on it so far, and already had to replace the deck belt 50.00 bucks and just now the hyd line to the left wheel motor blew outthats another 50.00 bucks and dealer said these items are not covered under warranty, think maybe i should have look into another brand, think it might have been a waste of 7.000.00 anyone ever heard of lemon laws for ex mark
     
  2. eXmark

    eXmark Manufacturer / Sponsor
    Posts: 4,258

    kamiakaze,

    We warrantee belts for 90 days against defects in material or workmanship. Did the failure happen in the first 90 days? The belt most likely had 130 hours on it, so it isn't defective in material or workmanship.

    Hydro hoses should be covered for the full two years unless the failure was due to normal use, wear and tear, or exposure. Why did the dealer say it wasn't covered?

    Thanks,
    KC
     

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