Using a Picture?

Discussion in 'Business Operations' started by 1MajorTom, Jan 9, 2003.

  1. 1MajorTom

    1MajorTom Senior Moderator
    Posts: 6,073

    If you decide to use a picture of a lawn from one of your customer accounts, do you get permission to use their lawn/landscaping/house?
    Say you are going to use the picture for a newsletter or a website, is it necessary to get permission?

    I ask because, I just can't see myself calling up a customer in January asking them if I could use a picture of their house and lawn for our Spring newsletter. This guy is a doctor, and I just think it looks tacky bothering him with something trivial.

    Am I seeing things in the wrong light?

    Final thought - we would be sending this customer a newsletter, so he would end up seeing his house and lawn in the pic.
     
  2. MacLawnCo

    MacLawnCo LawnSite Bronze Member
    Posts: 1,847

    I would ask, most would be flattered and would oblige
     
  3. Lanelle

    Lanelle LawnSite Bronze Member
    Posts: 1,361

    If you send a well-worded letter praising their property they will be flattered and maybe even show off the letter to neighbors and friends (who might become customers). It's a win-win.
     
  4. Mykster

    Mykster LawnSite Senior Member
    Posts: 668

    A few of my clients were more than happy to let me take pictures of their homes. They're quite flattered.
     
  5. deason

    deason LawnSite Member
    Posts: 236

    I did this past summer. I aked a very good customer to use a photo of thier lawn on the front of my new brochure. They were quite flattered.
     
  6. John Gamba

    John Gamba LawnSite Fanatic
    from ct
    Posts: 10,812

    Hi Jodi
    When I Had Highend, High Profile customers. I Would send them a 8+10 Picture in a Two dollar Walmart frame Of there House To them. They would call Me with what a good job i'm Doing And so on' that's when i would ask them about Useing the picture in My add's. It work's alot Of the time.
    Good Luck John Gamba.
     
  7. rodfather

    rodfather LawnSite Fanatic
    Posts: 9,501

    I don't see how you can go wrong in asking their permission. As already mentioned, I would think most (if not all) would be flattered that their home is being show-cased.
     
  8. Sean Adams

    Sean Adams LawnSite Gold Member
    Posts: 3,597

    I agree with everyone. It would be polite and appreciated to ask in a letter or a phone call. I could not imagine them denying you the request.
     
  9. bubble boy

    bubble boy LawnSite Bronze Member
    Posts: 1,020

    i asked at first...don't really anymore, no complaints so far...
     
  10. heygrassman

    heygrassman LawnSite Senior Member
    Posts: 509

    To CYA.. I'd get a release, especially if the home is readily identifible. Kinda like if you are around when they are shooting a commercial or show, you gotta sign a release. Folks are getting kinda reserved these days..
     

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