Weekly Or Bi-weekly?

Discussion in 'Starting a Lawn Care Business' started by leaf man, Feb 24, 2008.

  1. leaf man

    leaf man LawnSite Member
    Posts: 7

    Hey guys,
    im just starting out in this business and i bought a client list from a guy with 75 accounts,and 25 of the accounts are bi-weekly. I really want to be a weekly only service....should i get rid of the bi-weekly people,and try to grow the weekly clientele,or is it worth sticking with the bi weekly group and hope they morph into weekly contracts?
    thanx a lot for the feedback!
     
  2. topsites

    topsites LawnSite Fanatic
    Posts: 21,654

    I think you better hang on to every last one of them, goddamn lol you better do a good job, too.
     
  3. leaf man

    leaf man LawnSite Member
    Posts: 7

    i have a lot of experience,just never owned my own business...but what happens if i get more weekly clients and i cant handle the load,then i have to dump people,which isnt fun....isnt it better not to start with them then to possibly have to dump them?
     
  4. barefeetny

    barefeetny LawnSite Senior Member
    Posts: 533

    find 25 more bi weeklys and then scheduling isn't an issue

    i don't have anymore bi weeklys... don't listen to me
     
  5. Edge08

    Edge08 LawnSite Member
    Posts: 20

    I would phase out the bi-weeklys by raising prices on them. They need to pay for the inconvenience you will have. Have a personal conversation with them so they understand why you need to charge more for bi-weekly service, and at the same time show them the value they will get by going to weekly service.

    In my market I find that bi-weekly customers do not give any long-term value in the form of referrals and upsells. So they should not be in your long-term plans.
     
  6. lawn dogg

    lawn dogg LawnSite Member
    Posts: 115

    man how do you guys convince these coustomers to go weekly,Ive got 85 accounts and 75% are biweekly and Ive tried for years to get them to go weekly. Most are elderly and set in thier ways and think its ok to go 2 weeks no matter what it looks like, and are not concerned how long it takes or how hard its on my eguipment,just wondering how to comvince them without dropping them since we have to eat too.
     
  7. lifetree

    lifetree LawnSite Fanatic
    Posts: 5,370

    I thought profanity like this wasn't allowed here on LS ... I do find it offensive !!
     
  8. lifetree

    lifetree LawnSite Fanatic
    Posts: 5,370

    Since you're just starting out, I think the suggestion to hang on to all of your clients is very good advice !!
     
  9. barefeetny

    barefeetny LawnSite Senior Member
    Posts: 533

    i converted 2 and dumped 14

    they can't be convinced
     
  10. CrownlawnCare

    CrownlawnCare LawnSite Member
    Posts: 11

    I would raise the price to match what you need to cover your expenses. (you cant do it for a loss) Hang on to as many as you can as it gets to be tougher to find good paying customers and profit to match. That my 2 cents
     

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