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What are you not putting up with this year.

Discussion in 'General Industry Discussions' started by KG26, Apr 1, 2013.

  1. DirtyPlastic

    DirtyPlastic LawnSite Member
    Posts: 18

    I dont care about dog poo. Have had customers ask me if it would be a problem, i told them let the dog crap wherever it wants i will mow over it. Money smells better than dog ****. I would rather have happy clients than clean equipment.

    I honestly cant think of something i wont put up with this year. Ive only been in this for 2 years. All my customers have been super awsome, most of them pay in advance (its part of my buisness model, Pay up front and its cheeper) And if i cant handle a job I refer them to someone else who can do it.
     
  2. aaronmg

    aaronmg LawnSite Senior Member
    Posts: 357

    minimum wage pay and delivering top notch work.... i'm in it for the learning experience, its the only way i will stay sane and justify to myself for the future....
     
  3. GrassGuerilla

    GrassGuerilla LawnSite Bronze Member
    Posts: 1,437

    Having cut a dog park for years, I'd have to say quite a few apparently. And at least one the size of a water buffalo.
    Posted via Mobile Device
     
  4. rickpilgrim

    rickpilgrim LawnSite Senior Member
    Posts: 251

    Not putting up with argument on our invoices this yr.
    If you tell us you want every week mowing and later change your mind but forget to tell us and then want to argue the invoice I hope you have another lco picked out as you are history to us.
     
  5. dwlah

    dwlah LawnSite Senior Member
    from Argo Al
    Posts: 558

    one other thing
    no trampolines
     
  6. birddseedd

    birddseedd LawnSite Silver Member
    Posts: 2,114

    i just mow around them
     
  7. tmasterlc

    tmasterlc LawnSite Member
    Posts: 26

    Don't just walk away from them... do this. PITA customers will account for 1-2 percent of your business. Identify them as quickly as possible and then politely recommend them to your competition.

    And the "new to you" customers.... spend some time finding out why they came to you. Alarms should go off when they tell you they have had 5 different companies in the last 4 years.
     
  8. Scagman 48

    Scagman 48 LawnSite Senior Member
    Posts: 352

    Being a super small LCO im not going take people who think i can do a 2 acre for $10. Another thing is im not going to take beatings by larger LCO's im not friends with it seems every house i pick up from another careless LCO i get 99 questions are you insured? Whats your price on this house? My new response kindly is that is info i dont need to share with you.
    Posted via Mobile Device
     
  9. birddseedd

    birddseedd LawnSite Silver Member
    Posts: 2,114

    are you referring to the old lco?
     
  10. Scagman 48

    Scagman 48 LawnSite Senior Member
    Posts: 352

    Yes i am
    Posted via Mobile Device
     

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