Although we'd all like to say so...we are not perfect. This is a thread to help us remember our downfalls and improve on them. I'll start: We took on too many new accounts this season and have had trouble organizing them while my partner is working a full-time (factory) job. Hence, quality slipped a half a notch and dependability slipped a whole notch. Thankfully, we have picked up the pace in the last 2 months and are running smoother now. Anyone else have the guts to tell on themselves?