well, the year is about done for alot of us. aside from a few old ladies that i'll be cleaning snow for, i';m packed up and ready for hibernation. i plan to spend the off months, drinking beer, lifting weights, and researching every last subject that pertains to lawn care, landscaping, and customer service. i'll also be taking a "recertification" course as required by the d.e.p to keep my license in good standing.i'll also continue to work on my "perfect lawn machine", this is something i've been working on, and will post pics on march the 15th for all to see. my question is: now that we have completed yet another season, what have you learned, and what will you be doing differently, if anything.do you consider your 2003 season a success, a failure, or a stepping stone.