customer just had lights installed by other. Not satisfied. Calls you and wants to fix. What is there is totally unfixable, fixtures, transformers , connectors everything inferior. No way will it do what customer wants. You explain this to customer and customer says but I just paid x and I don't want to pay y again. I just want it to look good and work right. You know damn well that with what is there you cannot provide a long term solution and in the short run will not satisfy customer. Do you stand by your original advisement and push for all or nothing or do you cave and give the customer what they ask for even though you know it's not going to solve the problem and make them satisfied.