Years ago we had 2 dealers in our area that sold hardscape materials (pavers, block, etc). Now, we have at least 7 different companies that sell hardscape materials. Other than buying a product from a supplier because of the brand(s) they sell - what do you look for in a supplier? Do you look for good pricing? Do you look for a supplier that has good business ethics? Do you look for a supplier that can have material available on the date promised? Do you look for a supplier that can provide you with good job leads? We have a supplier in our area that sells good product...but their business ethics SUCK. They refer unlicensed contractors. This drives me up the wall. As this tells me they are more concerned with moving product, then they are with integrity and true professionalism. This particular supplier also will promise materials to contractors - knowing full well that they ydo not have the material in their inventory. Thus leaving contractors stranded for a day or 2. This year I stopped dealing with them. I was one of their first customers. We're licensed. And we do great work and our customer service is outstanding. Yet - they're referring contractors that are inexperienced and unlicensed. About 2 years ago I started getting upset when they were giving good referals to (2) contractors that are NOT licensed, and they were giving me the crappy referals, or none at all. I even hinted that I wasn't happy with this. I don't care if I don't get referals - but don't refer an unlicensed, inexperienced contractor over me! I recently was informed that this supplier has started a point system. Where the more you buy from them - the cheaper you pay. BUT......I was told by a RELIABLE source that this supplier HAS NOT made this known to their long time, faithful contractors. They have kept it a secret! So in Jan of 2007 I started dealing with a supplier that does very little referring. Always has material available as promised. Yes, they are slightly more expensive. We have more work than we've had in the last 3 years. And we're all happy. When it comes to business ethics and practices I don't play around.