I am really just peeved at this, but not much I can do. I agreed to meet with a lady this past weekend to transplant four large plants from one property to another, and to talk about lawn service for both properties. I gave her labor rates, etc. and she agreed, and we were to meet at 2 on Sunday (the only time she was available). I knocked on the door, and no one answered. So, after waiting about 20 minutes, I called her number, she answered, and told me something had come up, and she would call me back. I am thinking that if she does, I will for sure have a contract, require payment up front, and possibly increase my rate on her properties. It wouldn't have bothered me at all if she had called to cancel, even half an hour before. She seemed annoyed that I called her. Too bad I don't have a consult fee, or I'd be sending her a bill. What are your thoughts on what I should do? I don't want to lose the possible work, but I don't want to show up again and have her mysteriously disappear.