What does this mean for next year?

Discussion in 'Lawn Mowing' started by coif_kid, Nov 17, 2004.

  1. coif_kid

    coif_kid LawnSite Member
    from Ontario
    Posts: 93

    One of my accounts asked for a leaf removal quote. I estimated a 165 as I thought it would take approximate 5 -6 hours. She stated in a written message that she didn't feel that she needed the leaf removal, so I suspect it was perhaps too high for her. Would the fact that she rejected the quote have any bearing whatsoever on her decision to renew with me next season. Thanks in advance.
  2. ztoro

    ztoro LawnSite Senior Member
    Posts: 732

    how big is this property that it would take you 5-6 hrs? sounds crazy...
  3. MMLawn

    MMLawn LawnSite Gold Member
    Posts: 3,569

    Possibly as it sounds like she is a price shopper so if someone under cuts your lawn price by a dollar if you don't have a contract she would probably leave. But that is also assuming that your price wasn't out of line. Six (6) Hours for leaves is a looong time so that means that this property would have to HUGE to justify six hours (or you don't have the proper equipment?) but if you do have the right equipment and the huge size is the case it sounds like a very good price. If it is not HUGE, and I mean huge or if you just don't have the correct equipment needed then you overpriced.

    On the other hand that also works both ways. I have a customer that rejects every price I have ever given him for "other" work whether is was a good price in my opinion or not. This has proved to me that in turn my cutting price is too low and that he wants the professional lawn care that he is getting but wants it done at a lawn monkey price and as I'm not a lawn monkey, I am greatly increasing his price this next season thus effectively dropping him next year I'm sure and don't really care which option he takes as I win either way as I see it.
  4. Norm Al

    Norm Al LawnSite Bronze Member
    Posts: 1,227

    based on the price she probably decided she didnt need it BUT i wouldnt read to much into it!
  5. impactlandscaping

    impactlandscaping LawnSite Silver Member
    Posts: 2,332

    Down here, 165.00 would be a bargain for 5-6 hours of leaf cleanup. Don't lose any sleep over it..
  6. Mo Green

    Mo Green LawnSite Bronze Member
    Posts: 1,487

    Even if you have the right equipment, leaf removal can be time consuming and labor intensive. The average person just does'nt get this. They don't realize that when they clean their own leaves up, how long it really takes.

    I wor solo and charge $45.00 per hour for leaf and debris clean up. The average yard, that has not yet been cleaned up, can easily take 3 to 4 hours to do. Then, if the customer wants the debris hualed away, I charge an extra hour of time, plus applicable disposal fees.
  7. coif_kid

    coif_kid LawnSite Member
    from Ontario
    Posts: 93

    Upon consideration I would have to say that I perhaps quoted too high. This customer is a great customer with a lot of wealth and has given me many jobs during the season. Im wondering if the fact that I priced too high for one job would affect me next year.
  8. impactlandscaping

    impactlandscaping LawnSite Silver Member
    Posts: 2,332

    OK, she has " a lot of wealth".., and you think you were too high at 165.00 for 6 hours of leaf removal?? That's $ 28.00 per hour, that's a deal and a half.. I realize you're only 19, so you have a lot to learn over the years, but you can't worry about your prices on every job. Stick to your guns..Hey, you may have done that leaf job , and it may have taken 8 hours.Nothing ventured, nothing gained, no harm done. She likely will not drop your regular service b/c she feels the L/C quote was too high, so don't sweat it..
  9. Lawn-Scapes

    Lawn-Scapes LawnSite Silver Member
    Posts: 2,810

    I've said this before and I'll say it again.. I've never seen a leaf removal job for less than $150.
  10. Runner

    Runner LawnSite Fanatic
    Posts: 13,494

    call a plumber and see how much HE charges for a service call. He would get that to replace a $30 part and be GONE in less than a half hour. Call a furnace guy and see what he charges to change a filter. Carpet cleaning guys get 165 to clean 3 rooms. They are gone in an hour.
    If you are going to be a business, you and everyone else needs to understand this. That includes existing customers.
    Now, when I first read the first post, the first thing I thought was...Is this a regular customer? Have you had her previous seasons? Let me guess; you just picked her up this season, and cut her a decent deal on a spring cleanup. Some reading this may see where I am going. "I don't need a fall cleanup, because you can just get it when you do the spring cleanup."
    There is a simple rule of thumb here that also equates to a labor formula: A fall cleanup and a spring cleanup do NOT equal one big spring cleanup. The stuff comes up ALOT easier in the fall than it does in the spring. If I step into a job in the spring that had no fall cleanup, it is the price of a fall cleanup + a spring cleanup (reasonable estimated amount) + some...not the equivalent. It is just way more work cleaning up this wet muck that has sat there all winter covered in snow.

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