I was just reading through some of the recent posts on Lawnsite and I am in shock at the way some people run their business. I really thought about it and I think the problem is this: after being in business for a long time some people start to become arrogant or short tempered and they think their business should revolve around them. Now before you read any further, think for a minute. "Do I think my business should revolve around me?" If the answer is yes, there is something wrong. It should revolve around your customers. It is mind blowing how some people fail to realize that without their customers, they wouldn't be in business. Or at least that is the message they send when they treat their customers like total dog $h!t. I just wanted to find out if anybody else feels this way or am I just crazy?