what percentage of your accounts do you find problems with?

Discussion in 'Lawn Mowing' started by SouthernYankee, Dec 3, 2004.

  1. SouthernYankee

    SouthernYankee LawnSite Senior Member
    Posts: 789

    Well there have been a lot of posts lately about problems with getting paid and problems with accounts.


    what percentage of your accounts do you have problems with?
     
  2. Mo Green

    Mo Green LawnSite Bronze Member
    Posts: 1,487

    Thankfully, I have not had any problems getting paid. I do however, have one customer, an elderly lady that thinks my prices are too high, and complains a bit about it. Not enough to piss me off, really. Although she always has a check for me when I am done with the job. She just comes from an era when a loaf of bread was a nickel.
     
  3. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Posts: 10,178

    about 5% . .......
     
  4. wissel_landscaping

    wissel_landscaping LawnSite Senior Member
    from ohio
    Posts: 262

    I have no complaints or problems with my customers all the accounts i have i have had for the past 5 years they are all full service when i'm done they say hey joe how are you? come on in they offer something to drink ask how the wife and kids are they pay me i say see you next week. hell i have 1 house i charge $140 a week they bring me out drinks if its around lunch time they say sit eat really nice people. i feel i have more than just the lawn guy and home owner relationship with my customers.
     
  5. Mo Green

    Mo Green LawnSite Bronze Member
    Posts: 1,487

    How awesome would it be if all customers were that way......
     
  6. wissel_landscaping

    wissel_landscaping LawnSite Senior Member
    from ohio
    Posts: 262

    I had alot of pita customers over the years, i have weeded them all out and since i downsized i kept the high paying ones, the ones that have been with me the longest,and the nicest lawns to cut. things are great now i couldnt ask for it to be any better.
     
  7. DFW Area Landscaper

    DFW Area Landscaper LawnSite Silver Member
    from DFW, TX
    Posts: 2,116

    Been doing this for 12 years and I've never been stiffed!!!

    Later,
    DFW Area Landscaper
     
  8. DennisF

    DennisF LawnSite Bronze Member
    from Florida
    Posts: 1,381

    I have 63 accounts as of Dec 1st and most pay without any problems. I have 4 or 5 that are slow with the payment, but they all pay eventually. I don't let anyone get more than 2 months behind before stopping service.
     
  9. naturescaretaker

    naturescaretaker LawnSite Senior Member
    Posts: 851

    1% are problems. They are usually in the million dollar homes too.
     
  10. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Posts: 10,178

    yup, one of my biggest problem customers lived in a 1mil + home. it was over $160. i had to actually trick him, to get paid
     

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