1. Missed the live Ask the Expert event?
    Not to worry. Check out the archived thread of the Q&A with Ken Hutcheson, President of U.S. Lawns, and the LawnSite community on the Franchising Forum.

    Dismiss Notice

What"s up with Hustler and Kawasaki?

Discussion in 'Lawn Mowing Equipment' started by HenryB, May 24, 2014.

  1. puppypaws

    puppypaws LawnSite Fanatic
    Posts: 8,827


    I just read in the Hustler forum where a gentleman had purchased a new Super Z with the 35 Kawasaki and was claiming the throttle lever was backing off, this is his question:

    "My SZ with the 35 HP Kawi throttle lever keeps backing off from full throttle to about 3/4 while I'm mowing. Can this be tightened under the instrument panel?"

    You would think this to be impossible when thinking about the length of time Hustler has been installing the Kawasaki FX1000V on their Hustler Super Z. The reason I say this is for the fact this is not an isolated incident, this is what "hustlermidwest" posted:

    "Yes, but I need to know the serial number. There was a SB on this issue."

    Now, think about this for a minute, they have installed thousands of these engines on their Super Z mowers, now, all of a sudden they've either forgotten the procedure for the throttle install, or there has been a difference in parts supplied...Which would any of you believe it to be???

    I personally find it unbelievable something this simple could get by their quality control once, much less to the point so many have gotten out of their manufacturing facility they need to issue a service bulletin. You work, work, work on a mower in R&D to make sure it is problem free, and then let something this simple take place to the point of requiring a service bulletin...come on, let's get realistic.
     
  2. Green Mtn. Guy

    Green Mtn. Guy LawnSite Member
    Posts: 55

    Yup that was my post about the throttle backing off. Bummer for me because I don't have the time to drive a hour and let my mower sit at the dealer to have them take care of it for me. I'll be spending my time to tighten it after my lunch break if it stops raining. This engine has been to the dealer already after the first hour of use. A piece of metal got stuck in the fuel float that had to be removed as it was causing the engine to flood. I have also been getting white smoke out the muffler on the first start of the week. Hoping switching to just 30w oil will help with that. It runs well and has a lot of power of course at a cost of sucking back the fuel.
     
  3. puppypaws

    puppypaws LawnSite Fanatic
    Posts: 8,827

    You are a prime example of what I'm talking about, look at your lost time, of which time is money. This is your money lost in an attempt to remedy a poor manufacturing mistake.

    This type thing should never happen, I can understand a component problem, hydraulic pump failure or engine failure, but not something as simple as installing a choke cable correctly.

    These companies should be required to pay for an LCO's lost time at whatever their hourly rate may be. I always find these companies have no problem charging a high price for their mowers, but when it comes to whether a lawn maintenance company owner's time is of any worth, as you can always see based on treatment, your time is worth absolutely nothing in a mower companies way of thinking. They don't want a dealer to lose his labor charge, so I wonder why they believe its OK for the LCO to lose his hourly income, for a mistake they made.

    You are really adding to the cost of the machine but it seems no one takes that into consideration. I can almost guarantee if there was a law in place saying the company had to pay lost time wage, there would be a great deal less mistakes getting out of their manufacturing facility. You would be amazed at how quality control would tighten up, especially when upper management puts our a memo stating there will be an automatic job suspension if your station allows a mistake to leave the factory...yes, things would definitely change, and it would be for the better.
     
  4. ducnut

    ducnut LawnSite Bronze Member
    Posts: 1,569

    Today, I noticed Kohler EFI is no longer an option on the X-ONE. If this is their continued path, I'll never own another Hustler. Despite mine having an intermittent puff upon startup and a wet electrics issue (apparently my garden hose infiltrated a coil connector), I love the engine. And, for what I cut, the VX4 has been fantastic with Super Z HD blades.
     
  5. Green Mtn. Guy

    Green Mtn. Guy LawnSite Member
    Posts: 55

    Just took a look under instrument panel to tighten throttle. Can't be done. No where to tighten it. I guess I'll have to bring it to the dealer. The SB must be for a new part to replace the defective one.
     
  6. Ridin' Green

    Ridin' Green LawnSite Fanatic
    Male, from Michigan
    Posts: 12,844

    Can't you fiddle with the throttle cable where it attaches to the linkage on the carb? You should be able to adjust it so that it stays at WOT. I had that same problem with one of my trim mowers. It wouldn't stay at WOT, but a little fiddling with the clamp that holds it to the engine so it can slide in and out of it sheath and it now stays at WOT and still goes to idle/off as needed.

    Might save you and hours drive and lost time.
     
  7. Green Mtn. Guy

    Green Mtn. Guy LawnSite Member
    Posts: 55

    Thanks Ridin'. I'll go take another look. Was watching that as one of my guys moved the throttle, but maybe should mess with it some more.
     
  8. Ridin' Green

    Ridin' Green LawnSite Fanatic
    Male, from Michigan
    Posts: 12,844

    Let us know how you go with it.
     

Share This Page