I have a 1000.00 a month account at a small apartment complex. My contract requires cut, trim, edge, blow, trim trees(if needed) and hedging(if we cut it down we haul it away). If something falls down, I'll pick it up. A new tenant cleared the area behind his porch and cut down all the shrubs and some trees and just left the debris on the back lawn. It is probably is a trailer load of material. My partner, who happens to live in the complex is the Tenant association President of the complex. Although nobody has directly asked me to haul the crap away, he won't allow me to do it. He is notifying the tenant by letter. Now, I've heard grumblings that people want the stuff out of there. In passing one particular individual has confronted my partner about it. This is a small community and I don't want to lose the contract. I don't want my company to get a rep of not doing the right thing but I don't think it is fair that I am expected to clean up someones mess without even being asked. If all of the residents there cut down a tree and expected me to clear it away, I'd be up to my ears in extra work as well as dump fees. If I was asked to do it, I likely would have but at the same time I don't want to do the work and then have others expect me to do it again in the future, it is not in the contract. What should I do, do I eat it and just clear it up or do I wait until this letter is responded to? So far it has gone unanswered.