What to do

Discussion in 'Florida Lawn Care Forum' started by williams lcm, Aug 16, 2011.

  1. williams lcm

    williams lcm LawnSite Bronze Member
    Posts: 1,012

    I like to cut St.Augustine at 4inches but have been getting customers wanting it cut shorter. They say when I cut it that it looks like the weeds have not been touched. They have been saying that after a few days the grass is so long that it dosent look like it has been cut. I tell them the reason why i cut it at 4inches but they dont want to hear it. What would you guys do? Thanks
     
  2. Drop them.
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  3. Johnagain

    Johnagain LawnSite Senior Member
    Posts: 374

    scalp it at 2.5 inches, leave it looking like hay field then drop them
     
  4. :laugh::laugh::laugh::laugh::laugh::laugh::laugh:
     
  5. Patriot Services

    Patriot Services LawnSite Fanatic
    Posts: 12,446

    Keep cutting at 2.5 then sell them a resod when the inevitable happens. Better yet tell them to drop TG and get a real service to control the weeds.
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  6. Keith

    Keith LawnSite Gold Member
    Posts: 3,977

    Just refuse to do it. Below 3" would never be advised. Let them drop you if they want a hack job.

    I've got 2 customers that requests their lawns to be cut below where I like to cut. One pays so good that I do it at 3.5". Not bad 8 months out of the year, but I think it's too low from June-September. In rainy periods it needs to be cut every 4 days to look decent. But it's a 8k sq ft lawn that pays $400 a month. The other one, he sounds like your customer. He doesn't care how it looks, he just wants it low. I tell him that I am cutting it lower than I actually am.
     
  7. Landscape Poet

    Landscape Poet LawnSite Gold Member
    Posts: 3,637

    Explain that in the long term cutting it at the proper height will not only be better for their turf in terms of its health as their is more leaf blade to provide photosynthesis but it will also create a canopy to shelter the soil from getting as much sun, this will eventually help prevent future weeds from germinating.

    If they do not understand and accept you are doing the right thing.....keep cutting them at whatever height they want ....and like Patriot said sell them the resod.
     
  8. jada86

    jada86 LawnSite Member
    Posts: 124

    These people in FL are so ridiculous. What kind of moron wants their grass cut below standards, ignoring lawn health? I know, the kind of moron that either doesn't pay on schedule or bitches when the lawn grows 2" due to the rainy season. Sorry - just had to vent! :hammerhead:
     
  9. bugsNbows

    bugsNbows LawnSite Member
    Posts: 170

    Hello. Some of the dwarf varieties of SA are typically cut below 4". That said, some folks don't care to listen to reasoning or believe what you are saying anyway. I'd make them sign a release, then cut it where they want it (their lawn, their money). If it goes to hell, so be it.
     
  10. Ric

    Ric LawnSite Fanatic
    Posts: 11,946

    THE CUSTOMER IS ALWAYS RIGHT AS LONG AS THEY SIGN THE WAVER.

    The Bible (Fla Lawn Handbook) says Delmar and Jade mowing height is 1.5 to 2.5 and Seville 2 to 2.5. Yep I had to look it up. Seville was popular in my area 30 years ago and about the only other dwarf varieties in my area were plug jobs that grew in. All the Local Sod field are growing Floratam.
     

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