I have an older (70's) customer that is beginning to be kinda of a Cheap/PITA customer and wonder what some of you would do. There is no contract on this acct. I am thinking seriously on dropping him at the end of this month. My wife thinks I should finish the year for him and of course raise his price next year which we both are pretty sure he won't pay. Background: I started this customer in May of this year and his lawn is about 7/8 of an acre with lots of trimming (fence) and edging and it takes as long as any of the bigger lawns because of all that. He called me for an estm and because this is a very large subdivision with 300k+ houses I was trying to get my foot in the door so I really under bid the job (by probably as much as $15 a week) in hoping to get other accts near him figuring it would equal back out and of course he jumped on it. He then ask and I agreed 1) to bag every cutting 2) if he could pay monthly after the work had been done with no advance payment. Well the first time (July) that there was 5 weeks in the month he called and ask me to skip a cut and claimed it was because he had put out fert himself the day before the scheduled cut (Fert on Fescue in July I said??!!), but I agreed. Two weeks ago he ask me for a quote on replenshing exsisting beds with 20 bales of pinestraw and cutting new beds for another 10 bales of pinestraw. I gave him a price which was good, but NOT way under like I had done on the lawncare because I learned my lesson. I also included my flyer for Fall Service of Aeration. Fertization and Overseeding with a 15% Discount and showed that off the regular price because he was an exsisting customer. Well, he not only hasn't taken me up on the bid for the pinestraw or Fall Service but he calls me last night at 9PM and tells me to again skip this weeks service (the 2nd Month since we started him that has had 5 weeks in it also) because, get this, he is going to use his JD Lawn tractor to aerate, fertilize and overseed and then ASK ME how to do it! It has hit me that he is only using me as CHEAP labor and is not willing to pay a decent price for anything else. SO, as I said I think I will drop him shortly. WHat would you do?