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what would you do?

Discussion in 'Lawn Mowing' started by bobbygedd, Apr 21, 2005.

  1. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Posts: 10,178

    ring, ring......"hello, ajax landscaping, can i help you?" he says, "hi, my name is chuck smith. i was refered to you by your clients mrs. jones and mrs. addams. you come highly recommended. i have a problem, and i need your help. i just flew in from out of state, my father is your clients neighbor, he had a heart attack, and is not expected to live more than another few days. this means i will be having alot of people here, and honestly, the property is embarresing. the leaves havn't been cleaned in 2 yrs, the bushes not trimmed in 3-4 yrs. the place is a disaster. i need this place cleaned up asap. money is no object, i know you must be busy, but under the circumstances i have nowhere else to turn, and this is very important to my family and me. can you help me?" now, if i accomidate him, it means at least 10 of my lawns will go uncut this week. the reason? torrential downpours are predicted for sat, which is my "spillover" day. what would you do?
  2. dishboy

    dishboy LawnSite Platinum Member
    from zone 6
    Posts: 4,234

    Mow in the rain. I never deviate from my mowing schedule. Same yard, same time every week rain or shine.
  3. Mo Green

    Mo Green LawnSite Bronze Member
    Posts: 1,487

    So, your company name is Ajax Landscaping.....how lame. :laugh: j/k

    I would give him a price that suits the rush request, and I would cut the other laws as soon as you can. You say that bad weather is predicted, right? Tell the clients that you have to put off a day or two that your contract clearly states that you will be there the same day every week..... "weather permitting".
  4. wally world III

    wally world III LawnSite Member
    Posts: 128

    Sorry, but i'm booked full...............
    you'll have to try elsewhere...................

    with 263 fertilizer & grass seed & corn gluten meal
    plus 81 lawn mowing jobs.........................

    Plus, this is just a fill ~~in job...............

    :cry: :cry: :cry: :cry: :cry:
  5. packerbacker

    packerbacker LawnSite Bronze Member
    Posts: 1,433

    Not go fishing at 2 in the afternoon like you say you do. Youll just have to work longer during the week.
  6. AL Inc

    AL Inc LawnSite Bronze Member
    Posts: 1,218

    For the right money, I'd do it. Your maintenance customers will get over it, even if you have to cut them next week. I doubt you will lose any of them over it.
  7. Rhett

    Rhett LawnSite Bronze Member
    Posts: 1,071

    I would let him know that I can not undo 2 years of neglect but can spend a couple of hours blowing out the beds and mulching the leaves up. Yes I am a sucker for sad stories. Would let him know what my hourly rate or how much I am willing to do and explain that I have regular customers that I must service. If that was not acceptable would refer him to several other companies.
  8. jbell113

    jbell113 LawnSite Senior Member
    Posts: 654

    If your mowing customers are contracts than they come first. they are the ones paying your salary in the winter ....not the one time job.
  9. Precision

    Precision LawnSite Silver Member
    Posts: 2,995

    Yup, that is the sign of knowing how to run a business long term.

    I would be tempted to work on one of your days off. I believe you said Tues and Wed. Perhaps hire on a guy to help with the mowing for a day or two so you can catch yourself back up. A dedicated edger and blower guy would make the lawns go by quicker.
  10. bigz1001

    bigz1001 LawnSite Member
    Posts: 128

    Well, since it is supposed to snow Sunday here in WV, I dunno what to tell you.

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