I offer a base tick control program granular and spray 3 times per year. 1)This woman insists on only getting 2 sprays. 2)Against my better judgment i say okay but note it on the contact its the customers call. 3) I was going to spray her tomorrow, she says no, its going to rain all week, its not going to rain again for over a week, she still says no. 4) I feel like dumping her for being a pain and trying to take control of the whole thing. 5)Im supposed to be the boss, but dont like cutting customers I am still a small operation WHAT WOULD YOU DO???