Well let's start with this...The throttle cable on my trimmer was on its last thread (noticed it last minute), so i brought my trimmer to the dealer in the morning to see if they could swap one out for me and i would be out. Boy was i wrong! I get there when they open, and ask if they had a throttle cable for this trimmer. Guy checks, they have one. I thought, hey no biggie, i wait maybe 30 minutes and they'll do it. I then ask if they could do it while I wait. One of the owners (long story) which happens to be a smart ass, tells me yea, i could do it now, and get it done yesterday. He pretty much looked at me and said are you crazy? We go back and forth how he has a lot of work, shows me the stack of papers yada yada yada. What the kicker was, was when he told me that when someone brings in a 5k tractor (no one around here has a tractor) he tries to work on them right away, but for an 80 repair, he won't do it. So thats pretty much a screw you, either leave it and wait a week, or take the throttle and do it yourself. I say its bullshit, we go back and forth and i end up buying a new trimmer for $350.00 just because they couldn't do the cable for me. Its not the fact that the dealer didn't have the cable, nor that i could have done it myself (never done it b4), or that i didn't have the time today to do it (full schedual) but the fact that i spent over 5,000 dollars at that place, and they wouldn't take the time to replace my cable. So, now that my rant is over, would your dealer do it for you if you were in a bind? or would they screw you over like mine did?