As my second season draws to a close, I'm starting to take a hard look at the numbers and what I'm finding is startling to say the least. While I'm not finished, it is abundantly clear that I need to charge more money per hour...significantly more. I raised my hourly rate this spring and didn't hear any rumblings, but two years in a row? How do I do this without upsetting my current customers? My suspicions are that many are aware that they have been getting a good deal, but will they be put off by a large jump in my prices. Obviously new customers are not an issue, and I plan to adjust how I bill next year. These past two years I billed for time and materials and everything was itemized on the invoice. Next years invoices will be more general, i.e. Spring cleanup $250.00 There was an article in a recent Lawn&Landscape discussing this and it seemed to work well for most who billed this way. How have you dealt with this issue? Any suggestions or thoughts?