Mine is last season, he was a well off guy who worked for a Sate agency,(unemployement agency). He lives in a 200-225k home in a high class area. He told me I am the 3rd lawn care company he had in 4 years. The first 2 were priced too high, and the 3rd I guess tried to take advantage of his blind wife, telling her the lawn was trimmed etc. Every time we went there his 5 kids were running around unsupervised,well supervised by his 15yr old son. Toys everywhere, socks everywhere, hoses, you name it it was in the yard. I told him serveral times to make sure the yard was picked up, kids were inside etc. He was a bi weekly account who was a late payer. In his contract he was supposed to mow on the off weeks we were not there, he did twice. I could go on and on. Needless to say we will no longer be doing bi weekly accounts and in our contracts this year the toy's and sock thing will be covered. But I did learn a lot from this guy, even if it's the hard lesson's learned.