Two of my customers have had some serious health issues these past few years, and I anticipate at least one won't make it through the summer. Hope I'm wrong. Both are very nice people who have always made it a point to come outside each week and say hello and chat for a few minutes. One was moved to a care center recently but the family asked me to continue mowing until they sell the house. The other lives with his wife of 60+ years. He, too, has been in a care facility...I hope I'm wrong, but he's the one who I don't think has much longer. Anyway, I've never experienced a customer dying. Have you? If so, did you send flowers? Did you put just your name or business name on the card? Did you go to the visitation or funeral? Give them a free mow or two?