Hello all Looking for opinions on this scenario: Customer "A" has a weekly mowing contract and the grass is growing crazy and should be cut more than once a week to look nice do you: Go ahead and mow more than once a week and charge accordingly. Call the customer first and ask if they want it mowed more often. Keep mowing weekly and wait for the customer to call and request more frequent mowings. Who determines when to pick up leaves, you or the customer? Do you wait for them to call and tell you they want leaves picked up or do you start picking up leaves when you feel the time is right? Thanks for all the valuable help, Joel B.