In my opinion, it all boils down to spending your time training people and providing them with good equipment from weedeaters to scheduling software. I stuggled with, and I know many on here do, thinking I'm the only person in the world who can do what I do. Once you realize that is not the case, you can replace yourself. Always be thinking of ways to automate a process or make it easy for anyone to understand. I would highly recommend anyone to read the "Rich Dad, Poor Dad" series of books. It will change the way you look at your business. In the past 4 years, I went from mowing every single yard I have to not even knowing what yards in my neighborhood we mow, and taking Summer vacations to Europe with my family. I went from coming home filthy and exhausted to not even touching a weedeater for 2 years now. Some examples of systems I use: Train someone to bid yards over the phone at the time of the call. Create a formula that works for you, using square footage data found online. No more driving to every house, so they can waste your time with lowball offers, etc. Send invoices monthly via email. Takes someone less than an hour. No more stuffing envelopes or (shutter) driving around knocking on doors to collect. Scheduling software that maps your routes and optimizes them to reduce drive time for your crews. It takes a few minutes a week to sort the list for the crews. Send them as a PDF file to your crew leaders. Stop offering services that require you to go hold the customer's hand. Or better yet, sub it out. You could develop a relationship with a tree guy or a landscaper, and have them go take care of these jobs that suck up all your time. All of these things can be done from anywhere in the world with an internet connection. Hope this helps.